Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sunil Sanghani

Sunil Sanghani

October 5, 2024

5  out of  5
rating by Sunil Sanghani
"We transferred our polices to this agency. Charles was amazing at helping us throughout the process and keeping us updated till the very end. Katie also met with us at short notice to ensure that we were set up and if we had any questions or needed any help. The customer service is top notch."
Profile photo of Eric Chamblee

Eric Chamblee

September 27, 2024

5  out of  5
rating by Eric Chamblee
"Katie took the time to walk through various insurance configurations with me to make sure we found one that matched my needs and my budget for auto and homeowners. Every step of the process from initial outreach, to scheduling, to picking the policy was frictionless, professional, and low pressure."
We responded:
"Eric! Thank you for leaving us this 5 star Google review. I so enjoyed working with you and getting to know you. So glad we were able to increase coverage to give you peace of mind for your auto and home insurance. Looking forward to seeing you again. "
Profile photo of Karlene Bickel

Karlene Bickel

September 16, 2024

5  out of  5
rating by Karlene Bickel
"Awesome service. Informative and helpful. Great team members"
We responded:
"Karlene. Thank you for taking the time to leave this awesome google review. So glad we could help you protect your auto, home and umbrella. We enjoy working with you. "
Profile photo of sangmin

sangmin

September 13, 2024

5  out of  5
rating by sangmin
"Great service"
We responded:
"Thank you for your review. Thank you for your business and letting us protect your auto and home. See you again soon!"
Profile photo of Lisa Campbell

Lisa Campbell

September 11, 2024

5  out of  5
rating by Lisa Campbell
"Brett with Katie Kelly's Office is Awesome. I called for some basic information on my coverage. After this last storm in January I had damage and Brett guided me and offered me such Kindness and he was funny too, just what I needed to LOL, They are true Gems in this world of insurance. A rare Jewel indeed."
We responded:
"We love getting reviews like this. Thank you for sharing. Brett is a joy, so funny and knowledgeable. We are grateful to have him be a part of this team. "
Profile photo of Hamid Radfar

Hamid Radfar

August 30, 2024

5  out of  5
rating by Hamid Radfar
"Andrew helped me with a new home insurance policy. He was courteous and knowledgeable about the process. I appreciate his help."
We responded:
"Hamid! Thank you for leaving this review for Katie Kelly State Farm and Andrew! Andrew is a huge asset to our team and a wealth of knowledge. Congrats on your new home and glad we were able to get it protected!"
Profile photo of youquan su

youquan su

August 21, 2024

5  out of  5
rating by youquan su
"very fast response."
We responded:
"Thank you for leaving us a google review. We love helping out clients out to make sure they are covered and protected!"
Profile photo of Reuben Antvelink

Reuben Antvelink

August 9, 2024

5  out of  5
rating by Reuben Antvelink
"Rachel did a great job walking with us and helping answer all of our questions. Katie has a great team!"
We responded:
"Hi Reuben! Thank you for leaving us a 5 star Google review. So glad Rachel was able to help you and make sure you are covered and saving you money. Let us know how we can help. "
Profile photo of Sankar M

Sankar M

August 2, 2024

5  out of  5
rating by Sankar M
"Just signed up with State Farm through Andrew (Kate Kelly State Farm, WA). The process was smooth and Andrew is a true professional. Thank you!"
We responded:
"Sankar, thank you for taking the time to leave us this 5 star Google review. So happy Andrew was able to assist you and make sure you understand your auto and home coverages. We pride ourselves on our high levels of service and ensuring a positive customer experience within every aspect of the business. "
Profile photo of David Valencia Sanchez

David Valencia Sanchez

July 17, 2024

5  out of  5
rating by David Valencia Sanchez
"Andrew Arthur was very helpful to fulfill all the requirements for my renter's insurance!!"
We responded:
"David, thank you for this feedback on Andrew and for leaving us a 5 star Google review. Andrew is a huge asset to the team with a wealth of knowledge. So glad we were able to help you get your renters insurance set up with us here at Katie Kelly State Farm!"
Profile photo of Rahul Singh

Rahul Singh

July 15, 2024

5  out of  5
rating by Rahul Singh
"I've been a Statefarm customer for several years now, and all this while Katie Kelly has been my State Farm agent. I only have great things to say about Katie and her team. They have been super supportive and have always been prompt at assisting whenever there was a need for additional information, providing best plans, resolving any issues. We have Home and Auto insurance with Statefarm, and I'm glad that we have Katie Kelly's team representing State farm to make sure this partnership grows stronger year over year. Thank you Katie and Team!"
We responded:
"Thank you so much for sharing this Rahul! We so enjoy working with you and making sure you are properly covered! It’s been so great getting to know you after all these years. Thank you for your continued support. "
Profile photo of Matt Mattox

Matt Mattox

July 12, 2024

5  out of  5
rating by Matt Mattox
"Josh R (leave last name out for privacy) but Josh helped my wife and I save some money on our insurance in a matter of a day or two. Josh was professional and very knowledgable on what he was talking about. Would recommend to others who are in need of changing your car insurance."
We responded:
"Matt! Thank you for this 5 star Google review. I am so glad Josh was able to assist you on your insurance and help you save money. Josh has been with State Farm for awhile and enjoys helping others understand their insurance and make sure they are protected. Thank you. "
Profile photo of Pk Kanavan

Pk Kanavan

March 9, 2024

5  out of  5
rating by Pk Kanavan
"I had a great experience with Brett Johnson today. Professional, experienced, product knowledge, customer oriented, & above all personable."
We responded:
"Thank you for your 5 star review and for your positive feedback about Brett Johnson at State Farm! It's wonderful to hear that he provided you with professional and personable service, along with expert product knowledge. We value your input and look forward to assisting you with your insurance needs again soon!"
Profile photo of Guanlin Chen

Guanlin Chen

February 28, 2024

5  out of  5
rating by Guanlin Chen
"I have been working with this team for years, pretty efficient and stuffs are easy going. Oana helped renewed my property's insurance, super smoothly as always. would recommend this place."
We responded:
"Thank you Guanlin for your feedback and 5 star review. We love helping our clients with efficiently and making it easy! Thank you for recommending us to your friends and family. "
Profile photo of Chris Bellis

Chris Bellis

February 20, 2024

3  out of  5
rating by Chris Bellis
"Katie and her team have taken great care of me! State Farm on the other hand, has done nothing but increase my premiums year over year. ($200 this time...) Somehow they manage to still be cheaper than their competitors, but only barely now."
We responded:
"Hi Chris. Thank you for your feedback. We really enjoy working with you and making sure you are protected. We continue to make sure you are receiving all your discounts and have great coverage even in a tough environment that all of us are experiencing. Thank you for your continued loyalty. "
Profile photo of Ameet Kular

Ameet Kular

January 28, 2024

5  out of  5
rating by Ameet Kular
"We had a water leak with our water heater recently that caused damage to the interior of our home and crawl space. Needless to say, getting the claim processed directly with State Farm was a real challenge as many T's had to be crossed and I's dotted. We were fortunate to have our agent Josh Rogers from Katie Kelly's team step in to help facilitate the process and get us whole. Thank you, Josh and Katie for really helping us get a resolution and repairs started. We look forward to a long relationship with your agency and State Farm."
We responded:
"Thank you for sharing this Ameet. Going through a claim can be scary and confusing. We are here for you during these times of need to answer questions and guide you through this process to make you whole again. Josh is extremely knowledgeable and patient. We are here for you!"
Profile photo of Cristian Carpio

Cristian Carpio

January 26, 2024

5  out of  5
rating by Cristian Carpio
"Muchas gracias Oana por el excelente servicio. Apreciamos tu compromiso y esfuerzo"
We responded:
"Gracias por su reseña de 5 estrellas. Disfrutamos ayudándote a configurar tu seguro de automóviles y vivienda."
Profile photo of Seraphina

Seraphina

January 25, 2024

5  out of  5
rating by Seraphina
"I found my experience getting insurance here to be super easy and it was at a great price. Brock was really helpful and friendly, making the process way easier than doing it by myself. I resisted getting life insurance for myself in my 20's, but I feel so much better knowing I have it now."
We responded:
"Hello Seraphina. Thank you for your 5 star google review. We love helping our clients understand they importance of life insurance and making it a simple and easy process to set up. So glad we brought you some peace of mind by setting up a plan for you. "
Profile photo of Fausto Robalino

Fausto Robalino

January 25, 2024

5  out of  5
rating by Fausto Robalino
"Muy satisfecho con el servicio de Oana."
We responded:
"Muchas gracias por tu reseña de 5 estrellas. Estamos agradecidos de que seas parte de la familia de State Farm. Espero poder ayudarte en el futuro."
Profile photo of Patricia Cabrera

Patricia Cabrera

January 25, 2024

5  out of  5
rating by Patricia Cabrera
"Excelente servicio al cliente. Gracias Oana!"
We responded:
"Gracias por su reseña de 5 estrellas y por notar el excelente servicio al cliente de Oana. Esperamos poder ayudarle a usted y a su familia en el futuro con todas sus necesidades de seguros y servicios financieros."
Profile photo of Phil Qu

Phil Qu

January 9, 2024

5  out of  5
rating by Phil Qu
"Oana Popa is fantastic! She's incredibly diligent and goes above and beyond in her work. Always impressed with her attention to detail and how she tackles tasks. Highly recommend her!""
We responded:
"Hello Phil. Thank you for your 5 star review. Oana and our team are here for your insurance and financial needs. Thank you "
Profile photo of Krista Holman

Krista Holman

November 28, 2023

5  out of  5
rating by Krista Holman
"The nicest agent I have ever worked with, she really cares about her clients."
We responded:
"Thank you Krista for your 5 star review. I enjoyed helping you understand your coverage and helping you protect your family from the unexpected "
Profile photo of venus zhu

venus zhu

November 14, 2023

5  out of  5
rating by venus zhu
"I have a wonderful experience with Oana today, she replied my email very quickly and helped me work out my claim . She’s the best agent I met in this office. I hope she will work in this office for a long time."
We responded:
"Venus. Thank you for your review. We love working with clients like you. We appreciate you "
Profile photo of Eugen Neatu

Eugen Neatu

November 8, 2023

5  out of  5
rating by Eugen Neatu
"Got an awesome experience with Oana on helping me with an auto insurance.Got her contact from a friend that recommended her so much. Very professional and helpful!"
We responded:
"Hello Eugen. Thank you so much for this review. I am glad we got your auto insurance set up. Let us know how else we can help. "
Profile photo of Eduard Popa

Eduard Popa

November 8, 2023

5  out of  5
rating by Eduard Popa
"Excellence service. Oana has made our experience of shopping for insurance so simple and quick. Whenever I have a question or need, Oana is right there to help! Took the time to explain everything so I could understand. I am glad to know I am in good hands."
We responded:
"Thank you Eduard for your review. We love to help answer questions and make sure our clients are properly protected. "