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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phil Qu

March 4, 2026

5  out of  5
rating by Phil Qu
"I've had a great experience working with Andrew for our auto and home insurance through State Farm. I actually manage the policies for three of our families here, and Andrew makes handling all of them completely seamless. He is always quick to help with policy changes or any questions we have. If you need an agent who truly looks out for you and your family, Andrew is the one to call. Five stars!"
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Dorothy Nowik

March 4, 2026

5  out of  5
rating by Dorothy Nowik
"Andrew Arthur did a great job getting me set up with my auto insurance policy. He was knowledgeable, quick to get me the information I needed and very easy to work with. I'm happy I found the Katie Kelly State Farm agency."
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Romit Dasgupta

March 4, 2026

5  out of  5
rating by Romit Dasgupta
"Great service. Thank you Andrew."
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Polat Alemdar

March 4, 2026

5  out of  5
rating by Polat Alemdar
"Perfect service and price. Thanks."
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Jean

March 3, 2026

5  out of  5
rating by Jean
"CK is professional, responsive, and incredibly knowledgeable about life insurance. She explains everything clearly and makes complex policies easy to understand. I feel secure knowing my family is protected."
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Brad Hornback

February 28, 2026

5  out of  5
rating by Brad Hornback
"This State Farm office is wonderful! The atmosphere is welcoming, and the staff provides great service. Katie and her entire team are knowledgeable and always ready to assist with any questions. Highly recommend visiting for your insurance needs!"
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Coffeebadger

February 13, 2026

5  out of  5
rating by Coffeebadger
"Callia was wonderful helping me get my insurance set up. Came from out of state and she helped me get settled with a decent plan. Very transparent and professional."
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Happy Wu

February 4, 2026

5  out of  5
rating by Happy Wu
"Andrew is highly responsive and followed up on my behalf with their underwriting to ensure all my questions were answered. Overall an awesome experience! I highly recommend Andrew and Katie Kelly!"
We responded:
"Thanks so much for your awesome review! We’re really happy to hear Andrew was so responsive and helped get all your questions answered. It means a lot that you recommend both Andrew and Katie Kelly! If you ever need anything else, just give us a shout—we’re here to help!"
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Julia Sylvester

January 29, 2026

5  out of  5
rating by Julia Sylvester
"Worked with Tyler on my renter’s insurance bundle with my auto insurance. He was responsive and very helpful!"
We responded:
"Thank you Julia for your 5 star Google review. So great to hear Tyler was able to get you covered for your auto and renters insurance with us here at Katie Kelly State Farm. We are here if you need us. "
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Thomas Follett

January 17, 2026

5  out of  5
rating by Thomas Follett
"Tyler did a great job of moving our polices from another carrier and saved us money"
We responded:
"Thank you for sharing your experience! Tyler does an excellent job helping customers transition coverages while finding savings, and we’re happy to hear he delivered for you! We appreciate your business"
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Zach Chen

January 16, 2026

5  out of  5
rating by Zach Chen
"Thank you, Callia, for your creativity, dedication, and thoughtful work. Your effort and originality are truly appreciated."
We responded:
"Thank you for the wonderful review! we’re so glad you noticed Callia’s creativity and dedication-she puts a lot of care into her work and your feedback means a lot to us!"
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badi sangu

January 14, 2026

5  out of  5
rating by badi sangu
"I am very pleased with your service. And Tyler has been very helpful, good customer care from him. Keep it up guys."
We responded:
"Thank you for taking the time to leave such a great review! We’re so glad you’re happy with the service, and Tyler will be excited to hear your feedback. We appreciate you and look forward to helping you again!"
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David Crosby

January 12, 2026

5  out of  5
rating by David Crosby
"Katie and Tyler have been really great today appreciate their help!"
We responded:
"David! It was so great to spend time with you today. Thank you for being such a loyal customer to Katie Kelly State Farm. We appreciate you. "
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Julia and William

January 5, 2026

5  out of  5
rating by Julia and William
"Andrew got us very competitive rates for our auto and home insurance. He's very responsive to our questions and communicates clearly. We are very impressed with the service."
We responded:
"Thank you Julia and William for taking the time to leave us a Google review at Katie Kelly State Farm. So happy Andrew was able to help with competitive rates for auto and home insurance. We are here if you need anything from us. "
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David Nguyen

January 3, 2026

2  out of  5
rating by David Nguyen
"Very frustrating experience with Kaiser. I contacted them for auto and renter’s insurance and was not given good coverage options or reasonable pricing. The process was unclear, and communication was poor throughout. I did not feel supported or valued as a customer. Overall, a disappointing experience, and I would not recommend them for auto or renter’s insurance."
We responded:
"Hi David, Thank you for your feedback. We're sorry to hear your experience with auto and renters insurance didn't meet expectations. At Katie Kelly State Farm, we focus on clear communication, personalized coverage options, and competitive pricing so customers feel confident in their insurance decisions. We'd appreciate the opportunity to review your auto and renters needs, explain coverage options more clearly, and see how we can improve your experience. If we're able to resolve your concerns, we'd be grateful if you'd consider updating your reviews. Please reach out to our Bellevue office directly - we're here to help!"
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Mabel Tang

January 1, 2026

5  out of  5
rating by Mabel Tang
"I had a great experience working with Callia at State Farm. I wanted to shop comparison rates for life insurance and Callia walked me through my options based on my requirements. I felt that she had heard my specific needs and provided suggestions best suited for my family. I appreciate Callia being knowledgeable and she introduced me to newer options that other agents haven’t shared before. I highly recommend Callia at State Farm. I felt that she was very direct and honest, and I plan on converting my full portfolio with her."
We responded:
"Thank you so much for sharing this! We’re thrilled you had such a great experience with Callia. She truly cares about listening first, then walking you through the life insurance options that make the most sense for your goals and your family. We really appreciate your recommendation and your trust—when you’re ready to move the rest of your portfolio over, Callia will be happy to help make it an easy, smooth process"
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Chase E

January 1, 2026

5  out of  5
rating by Chase E
"Callia helped me add auto insurance quickly and made the whole process easy to understand. She was responsive, knowledgeable, and made sure I had the right coverage."
We responded:
"Thank you for the great review! We’re so glad Callia was able to help you add auto insurance quickly and make everything easy to understand. We appreciate you highlighting her responsiveness and knowledge, and we’re always here if you need anything or want to review your coverage down the road."
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Mandy H

January 1, 2026

5  out of  5
rating by Mandy H
"Callia is incredibly knowledgeable and thorough. She takes the time to understand your situation and explains coverage options clearly without any pressure. What really stood out was how organized and responsive she is, every question was answered quickly and thoughtfully. I felt confident knowing my policies were reviewed carefully and tailored to what I actually needed. Highly recommend working with her if you want someone you can truly trust."
We responded:
"Thank you so much for the thoughtful review and recommendation! We’re really happy to hear Callia took the time to understand your situation, clearly explain your options with no pressure, and stay so organized and responsive throughout the process. Most of all, we’re glad you felt confident that your coverage was carefully reviewed and tailored to what you actually need. We truly appreciate your trust and are always here whenever you have questions."
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Navish Agarwal

December 30, 2025

5  out of  5
rating by Navish Agarwal
"Tyler was pleasant to work with and helpful with my renters insurance needs!"
We responded:
"Thank you for the kind review! We’re glad Tyler was pleasant to work with and able to help with your renters insurance needs. We appreciate you choosing us—please reach out anytime if we can help with anything else."
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charlie wang

December 15, 2025

5  out of  5
rating by charlie wang
"Callia is great help,she is amazingly and patiently explaining make everything in such easy ways,highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm officeThank you for your kind words! Callia takes pride in making complex information simple and understandable, and we're glad she was able to do that for you. We truly appreciate your recommendation and look forward to assisting you again in the future!. If you ever have any questions or need assistance, we’re here to help!"
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souvik chatterjee

December 9, 2025

5  out of  5
rating by souvik chatterjee
"It was just amazing! Very happy and satisfied!"
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that you had an amazing experience and that you're very satisfied. We look forward to serving you again soon!"
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A K

December 9, 2025

5  out of  5
rating by A K
"Helpful! Efficient! Friendly! Ask for Monica!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a helpful, efficient, and friendly experience. We'll be sure to pass along your shoutout to Monica! If you need anything else, don't hesitate to reach out."
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Kari Frazier

December 9, 2025

5  out of  5
rating by Kari Frazier
"Andrew was very helpful getting us car ins. For both our vehicles and rental insurance. Spoke w/ him several times and each time he was very professional, kind, informative and patient, he was able to add renters ins. And we got better coverage for our vehicle's than our previous insurance company and saved us nearly %50 from what we were paying previously, our only regret is that we didn't switch to State Farm sooner.. 5***** all the way across the board. Highly recommended!!!!"
We responded:
"Thank you so much for sharing your fantastic experience with Andrew! We’re delighted to hear he provided professional and patient service while helping you secure better coverage and significant savings. It means a lot that you chose to switch to State Farm, and we’re honored to earn your 5-star recommendation. We look forward to continuing to support you and your family!"
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nancy wang

December 7, 2025

5  out of  5
rating by nancy wang
"Amazing service! My car insurance agent was patient, knowledgeable, and truly cared about getting me the best coverage. Highly recommend!”"
We responded:
"We’re thrilled to hear your experience was so positive! It’s wonderful to know your agent took the time to understand your needs and find coverage that truly fits. Thanks for the high recommendation — we’re here anytime you need us!"
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Coen Demaranville

December 5, 2025

5  out of  5
rating by Coen Demaranville
"I had an excellent experience getting both my renters and car insurance set up. Kaiser was incredibly knowledgeable, responsive, and made the entire process smooth and stress-free. He took the time to explain my options clearly and helped me find coverage that actually fit my needs and budget. I truly felt like he had my best interest in mind. Highly recommend working with Kaiser if you’re looking for someone you can trust!"
We responded:
"We’re so glad Kaiser could turn what can sometimes be a complicated process into an easy and reassuring experience for you. It’s wonderful to hear he took the time to truly understand your needs and find the right coverage within your budget. Your trust means a lot to us, and we’re grateful for your recommendation. Thanks for choosing us — we’re always here to support you!"